Terms and Conditions
Terms and Conditions
One Coin Limited (Gibraltar) - Terms, Conditions & Policy
One Coin Limited - Conditions of Use
I hereby confirm that I have carefully read, understood and agreed, without any objections, to the following Conditions of Use for Onecoin website. Conditions of Use and Ethical Behavior for Independent Marketing Associate of the Company, govern both your access and use of this website, your rights and obligations as a Independent Marketing Associate of Onecoin and your purchases of products and services (“Products”) through this website.
By accessing and/or using this website or purchasing Products, You are entering into a binding agreement with the Company and you hereby agree to be bound by these Conditions of Use and any additional guidelines, restrictions, or rules posted on this website.
The Company hereby reserves the right to make changes to this website and/or Conditions of Use at any time without prior notice and in lines with what the management of the Company sees serves the interest of the company and its Independent Marketing Associates best. I hereby confirm that I will or will have the possibility and right to review these Conditions of Use each time I access this Site, and thereby also am bound by them.
Enrolling under the right referrer IMAand/or position in the tree
By enrolling under the selected position in the tree and/or referrer IMA I hereby acknowledge that I hold the responsibility for that; the link I used to enroll or that the placement I selected is the right one. The Company does NOT allow any changes to positions nor referral IMAs changes. The said is without any exceptions at all. The reason for the said is that the Company uses real time bonuses and therefore will not at any situation correct mistakes done by you as an Independent Marketing Associate. I hereby confirm that I understand this and that the responsibility is solely resting on me as an Independent Marketing Associate.
Your Independent Marketing Associate membership Your membership is personal and you cannot normally sell it or transfer it. Your membership can although be inherited in accordance with the rules and regulations ofthe place of residence of the IMA. .
BECOMING AN IMA
To become an IMA, a new applicant is required to read and agree to the terms of the Application and Agreement. The application should be accurately completed in its entirety and the applicant(s), including all Associates, shareholders and equity owners, must agree to the teams of the Application and Agreement personally. Electronically submitted applications are considered as a received document. The COMPANY reserves the right to reject any Application at its sole discretion. PLEASE NOTE: applications will not be accepted from the following countries:
From any country whose applications would violate the Patriot Act or any United States law or treaty or any United States law or other relevant national, international or EU treaty, directive and/or regulations that may comply.
Upon notification of acceptance by COMPANY, the new IMA will be entered into the COMPANY computer and electronic business files. If there are any errors on an Application, IMAs should verify with the COMPANY Support Department as soon as the error is discovered (within 24 hours) to avoid delays in any rights under the Agreement.
By submitting the IMA Application/Agreement the IMA also agrees to the registration in the OnePayments e-wallet platform. OnePayments is a payment solution for accessing and transferring funds electronically. The personal information provided by the IMA will be used only to operate and administer the IMA’s OnePayments account. The IMA may choose to close his/her OnePayments account at any time by contacting COMPANY Customer Support.
The Independent Marketing Associate ("IMA") Application, Agreement, and the Marketing Plan (collectively the "Agreement") explains and governs the relationship between each IMA and ONECOIN (referred to hereafter as the "COMPANY"). Each IMA is required to read, understand, and comply with all terms and conditions of the Agreement. The Agreement shall constitute the entire understanding of the parties. All parts of this Agreement shall apply to the Registered IMA. By submitting the IMA Application/Agreement you hereby agree to all of the terms and conditions herein and by reference all legal terms and conditions.
The Agreement is subject to revision by COMPANY from time to time at its sole discretion. The Agreement shall govern all aspects of the relationships between COMPANY and its IMAs.
The current Agreement is available on the COMPANY website.
Eligibility requirements to become an IMA are as follows:
A. Legal Age. Any individual who is of legal age (18 years) and residing in a country where the COMPANY is doing business is eligible to become an IMA/RSD.
B. ID Number. An Identification Number is to be inserted on the Application. This number (for US residents) should be either the Individual’s Social Security Number, a Federal Tax Identification Number, if applying as a business, or a government I.D., such as a passport number. Incorrect Tax I.D. Numbers can result in a EUR100 fine and/or termination.
C. Legal Entity. If an Applicant is a corporation, partnership or other legal entity, all shareholder(s) of the corporate applicant, all partner(s) of the partnership or all owners of the legal entity applicant must agree to the Application, a list of the names of each shareholder of the corporate Applicant, each partner of the partnership Applicant, or each owner if another legal entity must accompany the Application. All legal documentation should be submitted with the Application, including but not limited to, articles of incorporation or organization, partnership agreements, regulations, charters, licenses, shareholder agreements, partnership agreements, and other pertinent legal information. The Application can be rejected without such documentation.
D. Change of your enrolling IMA. IMAs wishing to change their registering IMA can do so only by resigning and then waiting one (1) year before reregistering with a different IMA.
E. Independent Contractors. Independent Marketing Associates are Independent Contractors. They are not franchisees, joint ventures, Associates, employees or agents of COMPANY, and are prohibited from stating or implying whether orally or in writing, otherwise. IMAs have no authority to bind COMPANY to any obligation. COMPANY is not responsible for payment or co-payment of any employee benefits. IMAs are responsible for liability, health, disability, workmen’s compensation and other insurance and for any other registration required by the laws of the country of residence of the IMA. IMAs set their own hours and determine how to conduct their COMPANY business and are responsible for their own management decisions subject to the Agreement. The reference to "position" is as it applies to IMAs participation in the Universal Plan (the Global compensation structure) and adherence to the Agreement.
CONFLICTS OF INTEREST AND CONFIDENTIALITY
Conflict of Interest. IMA’s are free to participate in other multilevel or network marketing business ventures. However, during the term of this agreement, IMAs may not recruit other Company IMAs or customers for any other network marketing business. Following the cancellation of this agreement for any reason, and for a period of six months thereafter, a former IMA may not recruit any Company IMA or Customer for another network marketing business. The term "recruit" means actual or attempted solicitation, enrollment, encouragement, or effort to influence in any other way, either directly or through a third party, another Company IMA or customer to enroll or participate in another multilevel marketing, network marketing or direct sales opportunity. This conduct constitutes recruiting even if the IMA's actions are in response to an inquiry made by another IMA or customer.
In addition to the above, without prejudice to the independent status of the IMA and the stipulations above, the IMA's are restrained from promoting competitive companies and products (e.g. Network Marketing companies, cryptocurrency, mining Networks etc). If they do so, their accounts will be frozen and will be forfeited.
Confidentiality. During the term of the Agreement, COMPANY may supply to IMAs confidential information, including, but not limited to customer lists, customer information developed by COMPANY or developed for and on behalf of COMPANY by IMAs, (including, but not limited to, customer and IMA profiles and product purchase information), IMA lists, manufacturer and supplier information, business reports, commission or sales reports and such other financial and business information which COMPANY may designate as confidential. All such information (whether in written or electronic form) is proprietary and confidential to COMPANY and is transmitted to IMAs in strictest confidence on a "need to know" basis for use solely in IMAs business with COMPANY. IMAs must keep such information confidential and must not disclose any such information to any third party, directly, or indirectly. IMAs must not use the information to compete with COMPANY or for any purpose other than promoting COMPANY’S program and its products and services. Upon expiration, non-renewal or termination of the Agreement, IMAs must continue to keep such information confidential, discontinue the use of such confidential information and promptly return any confidential information in their possession and all copies thereof to COMPANY.
A OneCoin Independent Marketing Associate’s (IMA) success depends in great part upon his or her skills, efforts, dedication, desire, and motivation. Becoming an IMA is NOT a guarantee of income.
Average income or value from the OneCoin IMA Compensation System, the Training Package information, or the trading of OneCoin rewarded tokens has not been established.
There is no purchase required of a OneCoin product to receive referral sales commissions.
The Company recognizes and supports the importance of protecting the privacy of information we may collect from you. To this end, we are committed to using our best efforts to respect your privacy. Below you will find our policies for how the Company handles information we collect from you from your visits to the Onecoin website. The Company follows strictly all relevant Laws and Regulations.
Onecoin way of using information
The profile information Users provide will be uniquely tagged to a replicated marketing website. The marketing website can also be accessed by a mobile device.
Users can change their Profile information at any time and can control how other Users and the Company communicates with them.
We receive and store information you enter on the Onecoin website or give us in any other way. We use such information, including your name and e-mail address, for several purposes such as:
To process, fulfill and notify you of your product order status; and
To inform you about the latest information about our company, updates in policies and procedures, promotions, changes in strategy, changes in compensation plan, events and product specials etc.
From time to time we collect personal information from our Independent Marketing Associates. Where permitted by the provisions of applicable laws the Company may use and disclose such personal information about our Independent Marketing Associates for the following purposes:
Processing your Independent Marketing Associate Application;
Processing, fulfilling and notifying you of your product order status;
Developing Downline Genealogy Reports or other related business reports;
Providing Independent Marketing Associate services such as planning and facilitating Independent Marketing Associate meetings and trainings;
Administering Independent Marketing Associate benefits
Developing and implementing policies, marketing plans, and strategies;
Publishing personal information in company’s’ newsletters, promotional materials and company and intra-group communications;
Providing references; and
Complying with applicable laws and regulatory requirements and assisting with any governmental or police investigation; and
Other purposes directly relating to any of the above.
Additionally, User preferences and settings (time zone, language, privacy preferences, product preferences, etc.) may be collected to enhance the Service.
As is standard practice on many websites, the Company also logs non-personally-identifiable information including IP address, profile information, aggregate User data, and browser type, from Users and other visitors to the site or application. This data is used to improve the Services, to analyze trends, to administer the Services, to track Users’ movements around the Service and to gather demographic information about our User base as a whole. The Company will not use the information collected to market directly to that person. This non-personally-identifiable information may be shared with third parties to provide more relevant services and special offers to Users. User IP addresses are recorded for security and monitoring purposes.
In addition, the Company and third parties may use pixel tags — tiny graphic images — to tell us what parts of our website Users have visited or to measure the effectiveness of searches Users perform on our site, among other data. Pixel tags also enable us to send email messages in formats Users can read. And they tell us whether emails have been opened to assure that we’re only sending messages that are of interest to our Users. The Company stores the information we gather in a database stored on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. To the extent that third parties gather information, they store that information and are responsible for their use of the same. (As an example Google is responsible for storing the information its’ Google Analytics gathers from our website or application).
User information including User images and User names may be displayed to people in order to facilitate User interaction in the OneCoin learning and crypto currency community. User’s full names may be revealed by the Company to other Users if the profile option to disclose this information was selected.
OneCoin may also use a User’s email address to send updates, a newsletter or news regarding the service. The Company may send email communications which use a “click-through URL” linked to content on the OneCoin website or application. When a User clicks one of these URLs, they pass through our web server before arriving at the destination web page. The Company tracks this click-through data to help determine interest in particular topics and measure the effectiveness of our Users communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
From time to time, the Company or an associated third party may sponsor a promotion, sweepstake or contest on OneCoin. Users may be asked to provide personal information including name, email address or home address or to answer questions in order to participate. The Company may transfer personal information to certain ad partners from whom you have explicitly requested to receive information. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply.
The Company may also collect information for market research purposes to gain a better understanding of our Users and thus provide more valuable service. The Company also collects information regarding User activities on our website, and on related websites. This helps us to determine how best to provide useful information to Users and to understand which parts of our websites and Internet services are of most interest to them.
While the OneCoin website is in use, we may keep track of User’s device’s geographic location so that we can connect Users to other OneCoin services based on their particular geographic location.
To keep track of your shopping cart status;
To allow you to use all password-protected services in a single session without having to re-enter your password; and
To track your site of origin.
PROFILES, MESSAGE BOARDS AND PUBLIC FORUMS
Please be aware that whenever you voluntarily post public information to your Profiles, message boards or any other public forum, that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications. OneCoin is not responsible for the personally identifiable information you choose to submit on OneCoin. Please use your utmost discretion before you post any personal information online. Users should give special attention to the information they disclose regarding royalties and other data, if any, to other Users.
CORRECTING/UPDATING OR REMOVING INFORMATION
OneCoin Users may modify or remove any of the personal non-required information contained in their Profile at any time by logging into their account and accessing features such as Edit Profile and Account Info.
EMAIL CHOICE / OPT OUT
Users who no longer wish to receive updates or notifications by email may choose not to, by opting-out. To opt-out, simply log-in to your User Account and change your email settings.
THIRD PARTY ADVERTISING
As a resource to our visitors we may provide links to other websites, which Onecoin believe may be useful and meet our high standards of services.
We have implemented the necessary security measures in place to protect against the loss, misuse and alteration of the information you provide. When you place an order or give us personal information, such as name, address, or social security number, you are automatically on our secure server. Our secure server software encrypts the information you input before it is sent to us to protect your data against unauthorized access.
Please note that OneCoin cannot guarantee the security of User account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time. Users are urged to also take precautions to protect their personal data by changing passwords often using a combination of letters and numbers, and using a secure web browser. If you share a computer or mobile device with anyone, you should always log out of the Web site or application before leaving it to prevent access to your information from subsequent Users of that computer or device. For any additional information about the security measures OneCoin uses on our website, please contact us at support@OneCoin.eu.
SHARING AND DISCLOSURE OF COLLECTED INFORMATION
PRIVACY OF CHILDREN
None of the OneCoin sites or properties are directed to users under the age of 18. However children under the age of 13 are further protected on OneCoin. We also operate our network of sites in full compliance with the Children’s Online Privacy Protection Act (COPPA) of 1998, and do not permit registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age. This requirement is clearly posted during the registration process.
TRANS-BORDER DATA TRANSFERS
Any transfer of information outside the United States will be administrated by One Coin other than pursuant to contractual arrangements made by us. By visiting the website and communicating electronically with us you consent to these transfers.
GOVERNING LAW AND DISPUTES
Please, be aware that if you are not a US Citizen other Laws and Regulations in relation to the governing law with regards to the present T&C and all related documents and statements, may apply.
CONTACTING THE WEB SITE
One Payments Registration
By accepting this agreement you also agree to the registration in the One Payments e-wallet platform. One Payments is an unique payment solution for easily accessing and transferring funds electronically. The personal information you have provided will only be used to operate and administer your One Payments account. You may choose to close your One Payments account and are free to do so at any time by contacting our Customer Support.
We use your account information, ONLY for billing purposes and/or payments of commissions from Onecoin to your OnePay account or other specified bank accounts that may apply.
We are not in the business of selling your personal information to third parties. Where permitted by the provisions of applicable law, the Company may though share such information from time to time with the following third parties:
Those employees, directors and managers of the Company and its local and foreign associated/affiliated companies who have a need to access your personal information in carrying out their responsibilities;
Any agent, contractor, supplier, vendor, or third party who provides administrative, advertising, printing, or other services to the Company or its affiliated companies, including but not limited to distribution centers, external auditors, trustees, insurance companies, actuaries;
Referral IMAs who may need access to downline distributor personal information in order to monitor sales activity and business development in their personal sales groups. However, the Company does not share credit card information or Social Security or Social Insurance Numbers with any third party without your permission or unless required by law or valid court order;
Any government agency or other appropriate governmental, police, or regulatory authority or elsewhere in order to meet legal security and regulatory requirements; and
In the case of information submitted by distributors, any consultant/agent appointed by the Company or its affiliated companies to plan, provide and/or administer Independent Marketing Associate benefits.
The consent you have provided herein to the use of your personal information by the Company or its affiliates, shall also extend to any person or corporation to which the Company may transfer its business, provided that such personal information is used for the same purposes.
We may provide you the opportunity to discontinue receiving future e-mail communications from us at the point where we request information from you.
The said gives you the option to remove your e-mail address from our database so that you do not receive any future mailings and no longer receive our service.
You can exercise this option at any time by sending us an e-mail to our Customer Service department. You will always find the current and valid customer service e-mail address on our website if you would need to contact us. However, if you do discontinue service, you may not be able to use password-protected areas of our site.
Access to Personal Information
You have the right to request and obtain from the Company the personal information available on file about you and request a correction of any data that is inaccurate. You may also request the Company to inform you of the type of personal information maintained by us. Requests for access to and correction of personal data or information about the Company policies and procedures regarding personal data should be addressed in writing to Onecoin Customer Service department.
Questions, comments or suggestions about the Company in general should also be e-mailed to Onecoin Customer Service department.
By accepting this agreement you hereby agree, fully and with no objections, that the Company may provide all legal communications and notices to You electronically by posting them on our website or, at our election, by sending an email to the email address that you provided to us and/or to the email address that you currently are keeping in your profile section as an official email address of yours. You may, at any time, withdraw your consent to receive communications from the Company electronically by contacting our customer service by email provided at out website.
However, if You withdraw your consent to receive our communications electronically, You are at the same time discontinuing your use of your personal Onecoin account, and thereby also all benefits connected to your personal rights as an Independent Marketing Associate.
Copyrights, Trademarks and use of the Onecoin Website
The Onecoin website contains; artwork, graphics, photographs, images, document layouts, text, fonts, music, software tools, and other information (referred to herein as “Content”). The Onecoin website and all the content provided by the COMPANY are the property of the COMPANY, and/or our subsidiaries or the property of parties from whom Onecoin has licensed such property.
INTERNET AND PRINT ADVERTISING policy
An Independent Marketing Associate (IMA) may not advertise or promote their IMA business or the (COMPANY’S) business, products or marketing plan using the COMPANY’S LOGO’s, or IMAGES with any electronic media or transmission, including on the Internet via web sites or otherwise, without the prior written approval of the COMPANY, which approval may be withheld at its sole discretion. If written approval is given, IMA’s must abide by the use guidelines set forth by the COMPANY. This policy applies to all forms of print media and advertising.
The Independent Marketing Associate Agreement is hereby incorporated in its entirety into this Policy.
The IMA of Onecoin are not allowed to use the name "Onecoin" in own domain names without permission of the company.
All rights on our Onecoin website and its Content are reserved worldwide and without exemptions. By accepting the present T&C Users hereby confirm that it is strictly prohibited to retain copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Conditions of Use. The COMPANY reserves the right to add to, delete from, or modify any part of our Content at any time and without prior notice. Our tools provided on this website employ a limited number of elements, including images, fonts, color schemes, and design effects. The COMPANYreserves the full and complete right to use all such elements and to make all such elements available for use by selected, on its full discretion, third party parties in the future, if the COMPANYwould wish to do so. The Independent Marketing Associate of Onecoin, do not obtain any right or claim to any of the individual design elements through his/her creation of such as for example a business card or other business tools obtained on this site or other sites made available to users by the COMPANY. To such sites can be mentioned as an example ALL sites linked to at our Onecoin Website or otherwise made available to our Users by the COMPANY.
The COMPANY wants to make extremely clear that we provide NO WARRANTY of any kind of designs created using any of our Onecoin tools will not infringe, or be subject to a claim of infringing, the trademark or other rights of another party. The COMPANY is in no way responsible for any images uploaded using our tools for business cards or other business tools.
Users are hereby granted full permission to access and use the Onecoin website and its Content for the sole purpose of preparing, evaluating, and ordering products from the COMPANY. No other services such as for example; download, retention, use, publication, or distribution of any portion of the Onecoin Content is authorized or permitted if not specifically permitted by us.
Obtaining Products or content from the COMPANY does not entitle Users to use any portion of that Content apart from finished Products as they are supplied.. Users hereby agree to use the Onecoin website in a responsible manner that is in full compliance with these Conditions of Use and within the rules of your local laws and regulations, including export and import regulations.
Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use within the jurisdiction of Users countries laws or the laws where IMA choose to market his/her Onecoin business as an Independent Marketing Associate, to defame any person, to violate any person’s right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity.
Users hereby furthermore agree that he/she will not use any Onecoin material; to produce or otherwise make public, at any market, Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable.
The COMPANY reserves the right to terminate its service to customers found to be using Onecoin trade mark to engage in undesirable activities.
Users hereby agree, without exceptions that are solely responsible for the use of Content in combination with any other images, graphics, text or other materials incorporated into IMAs Onecoin business. Users furthermore agree that will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in the Products unless the appropriate authorizations from the owners AND the COMPANY is obtained.. Users hereby furthermore warrant that Products obtained do not infringe any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that Users have all required rights or permissions necessary to incorporate third party material into Products obtained if he/she would choose to do so
By placing an order or registering on this website, Users warrant that he/she is at least 18 years old and have all necessary permission, right and authority to place the order, or register, and giveauthorization to the COMPANY to produce the Products on his/her behalf. By placing an order or registering on this Site and using a photo image, Users warrant that the photo is a personal photo, or a photo that user have all the necessary rights to use and/or that he/she is not using an alternative image (without specific consent) of someone or something else to misrepresent it as the User itself.
By accepting this agreement, Users hereby confirm that he/she understand and accept that Onecoin will deliver his/her products with its best efforts in a timely manner, however there is no guaranteed timeframe for delivery, and therefore Onecoin cannot be held liable for orders which arrive later than a user desire.
The abuse and misuse of e-mail by a OneCoin (COMPANY) Independent Marketing Associate (IMA) is a serious problem. COMPANY will not tolerate SPAM.
Definition of UCE (Unsolicited Commercial E-mail), or SPAM:
The bulk UCE, promotional material, or other forms of solicitation sent via e-mail that advertise any IP address belonging to COMPANY or any URL (domain) that is linked to www.onecoin.eu and www.onecoin.com or other web sites owned or operated by COMPANY
The use of web pages set up on ISPs (Internet Service Providers) that allow SPAM (also known as "ghost sites") that directly or indirectly reference customers to domains or IP addresses linked by www.onecoin.eu and www.onecoin.com or other web sites owned or operated by COMPANY
Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to facilitate a means to SPAM.
Forging or misrepresenting message headers, whether in whole or in part, to mask the true origin of the message.
For further information on mail abuse, please visit http://www.ftc.gov/
Repercussions of SPAM:
Across the Web, it is generally accepted that SPAM is an inconsiderate and improper business practice. SPAM is not only harmful because of its negative impact on consumer attitudes toward COMPANY, but it can also overload COMPANY, resources and other services.
Since it is unsolicited, users who receive SPAM often become angry and send complaints to our service providers. It can cause negative consumer attitudes and drain resources. The COMPANY strives to maintain favorable business relationships in the Web community and obviously will not allow any practice that threatens these relationships.
Consequences for use of SPAM:
COMPANY reserves the right to terminate, without warning, any IMA that violates this policy. Usage of COMPANY services constitutes acceptance and understanding of this policy. COMPANY reserves the right to decide what it considers "SPAM", "UCE", "mail bombing", or "bulk e-mail", and to determine from all of the evidence whether or not the e-mail recipients were from an "opt-in" e-mail list.
If an IMA or an IMA’s Web site is mentioned in a SPAM complaint, said IMA may be subject to immediate termination.
COMPANY will not allow the actions of a spammer to compromise the COMPANY’S IMA community. As such, the COMPANY reserves the right to the following actions against a violating IMA:
Termination of position and Web site immediately without a refund of any kind,
Forfeit use of all COMPANY services,
Face a possible fine of EUR250.
The violating IMA exposes himself/herself to all civil and criminal liabilities in the jurisdictions applicable.
Please Note: IMA must pay EUR250 to EUR500 to the COMPANY’S service providers for excessive SPAM complaints. If an IMA is the user who is violating the SPAM policy that results in COMPANY having to pay EUR250 to EUR500 penalty, violating IMA WILL BE HELD RESPONSIBLE AND MUST PAY THE FINE.
COMPANY reserves the right to determine what violates it’s No SPAM Policy.
*This SPAM (UCE) Accepted Use Policy and all other COMPANY policies are subject to change by COMPANY without notice. Continued usage of the services after a change to this policy is implemented and posted on the COMPANY site constitutes an IMA’s acceptance of such change or policy. COMPANY encourages all IMA’ to regularly review and check the www.onecoin.eu site for any changes or additions.
The Company is furthermore not responsible for any of our Independent Marketing Associates claims about income, team building or others. The Company has a ZERO tolerance what comes to unprofessional behavior that can in any way shape or form the reputation about Onecoin. If you encounter unprofessional behavior please let us know immediately so that we can take appropriate action against the said.
Furthermore the use of false headers in e-mails or falsifying, forging or altering the origin of any e-mail in connection with the Company and/or its products and services is strictly prohibited.
If a person or entity indicates that they do not want to receive e-mail, you agree not to send e-mail to such person or entity. If a person initially agrees to receive e-mail, but later asks to stop receiving e-mail, you must abide by that request.
The Company also prohibits engaging in any of the foregoing activities by using the service of another provider, remailer service or otherwise.
Re-selling of Giftcodes at a discount price is strictly prohibited and against OneCoin's policy. You can resell gift codes only to your own downline. Violation of this policy leads to this that your money will not be returned.
Your Personal Account
When you use the Onecoin website you agree that You are responsible for maintaining and protecting the confidentiality of your account and password and restricting access to your registered account. You agree to accept responsibility for all activities that occur under your account or password and not hold the Company responsible in any way what so ever.
Onecoin Independent Marketing Associate Websites
All Onecoin Independent Marketing Associates have their own Internet web sites. As an Onecoin Independent Marketing Associate I understand and agree to that it is my sole responsibility to ensure that my web site content is accurate and that it fully complies with all Onecoin rules, policies and procedures, and all applicable federal and state rules or any United States law or other relevant national, international or EU treaty, directive and/or regulations that may comply. The Company disclaims any and all liability, or related content, arising out of all Independent Marketing Associates websites.
Delivery of Products
You agree that the ownership of Products that You purchase transfers to You upon delivery of bids and/or other product packages that becomes available for use at your personal website. The said means that the risk of loss and title for such items pass to You, at the time they become available for you and you hereby confirm that you will be considered as having broken the seal (started using the product) of the products by logging in to your Onecoin website and/or accessing the product storage of your back office.
I hereby agree that I understand and accept that the Company is not liable for any delivery delay or loss of product or subsequent losses resulting from such delays.
For any Product that is to be provided to You in an electronic format, You agree that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to You or (b) at the time we transmit a notification to You that the Product is available for downloading and/or viewing at the Onecoin website.
You may return purchased Onecoin Products in the following circumstances (excluding personalized or customized items):
The purchased package may only be refunded to You in case You have not logged in for the period of 14 (fourteen) days.
No refunds will be made after You have logged into Your account. By doing this we consider that You are accepting our conditions and no refunds of Your payment shall be made.
You have the right to withdraw from this Contract only if You have not logged into Your account, started using the platform and gained access to the product.
Onecoin will process your return promptly upon verifying that You are eligible for a refund. In most cases, You should expect to receive your refund within 30 working days of receipt of the Products by Onecoin.
I hereby Confirm that I understand that the Company’s return policy will NOT cover situations where the Marketing Associate, YOU, have already received commission payouts, or other benefits, as a result of using the company’s products and/or Services.
All refund requests must be made within 3 days of enrollment/purchase.
The return request will deactivate the initial order instructions and it will delete the IMA’s unique identification (user name) for the Training and Rewards Package. This cancellation policy is designed to protect the ALS training and education material because it is proprietary intellectual property. The IMA’s activation and position in the Compensation System will be cancelled. Any commissions paid to returnee will be deducted from the refund amount.
Submit cancellations at [email protected] – and please provide your username, payment proof and date of purchase.
Currently Onecoin accepts the following payment methods:
Electronic transfer through Perfect Money platform or One Payments e-wallet
Please note that credit cards are accepted only for Activation and Starter packages.
Taxes, Customs Duties or other fees
When ordering Products, or receiving commissions or other benefits, from Onecoin Users may be subject to import duties, taxes or other fees, which are levied once the product, commission or benefit reaches the, by you, specified destination or account.
Users hereby agree that any additional charges, what so ever, that may arise, for these costs must be borne by as the buyer and/or Independent Marketing Associate; the COMPANY have NO control over these charges and cannot predict what they may be.
Policies vary widely from country to country, so it is Users responsibility solely, as a buyer or Independent Marketing Associate, to contact the local administrational office for further information.
Additionally, please note that when ordering products or receiving commissions from the COMPANY, users are considered, in most jurisdictions, to be the importer of these goods and/or commission and must comply with all laws and regulations of the country in which Users are receiving the goods and/or commission.
at Onecoin we always strive towards being as accurate as possible in our descriptions of products. However, the COMPANY does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by the COMPANY is not as described, Users’ sole remedy and responsibility is to return it in unused condition.
Onecoin Compensation Plan
Users hereby accept that the COMPANY reserves the right to, at any given time, change the Onecoin Compensation Plan. Should a change ever be needed it will be done to protect the longevity of Onecoin as a company, and therefore also provide a secure and long-term business for both me and Onecoin.
The said comes to ALL areas of the compensation plan including but not limited to any potential profit sharing or other benefits provided by the Onecoin Compensation Plan.
The following privacy procedures apply to One Network Services Limited (OneCoin):
Onecoin only collects personal information when you request our services and only uses the information collected to provide those services for you. Onecoin will also collect and store the name and Internet Protocol (IP) address of the server you are using to access our website, the date and time the visit at the website was made and the information which you are accessing.
If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information. This information is used for billing purposes and to process your order. Onecoin handles all of this data with the utmost confidentiality.
Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of the Onecoin group, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Onecoin affiliates have permission to retain, share, store or use personal information for any reason other than providing the requested service.
www.onecoin.eu relies on “cookie” technology to allow you to re-access your registered account profile during a web session. This mechanism is employed solely for your convenience and for no other purpose.
"Cookies” are small bits of text that are either used for the duration of a session (“session cookies”) or saved on a user’s hard drive in order to identify that user, or information about that user, the next time the user logs on the a Web site (“persistent cookies”).
The website takes every precaution to protect our visitor’s information. When visitors submit sensitive information via the website, their information is protected both online and off-line.
We at Onecoin do everything in our power to protect user-information off-line. All of our Members’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment, in a locked facility.
If visitors have any questions about the security on www.Onecoin.eu, feel free to contact the customer service.
IP Addresses and Cookies
Onecoin may collect information about computers, including IP addresses, operating systems and browser types where available, for system administration purposes. This is statistical data about customers' browsing actions and patterns, and does not identify any individual.
For the same reason as above, the Onecoin may obtain information about general internet usage by using a cookie file which is stored on the hard drive of the computer. Cookies contain information that is transferred to the computer's hard drive. Such cookies help Onecoin to improve the Website and to deliver better and more personalised services. They enable Onecoin to estimate its audience size and usage pattern, to store information about customer preferences, such as wagering patterns, and to recognise Account Holders when they return to the Website.
An Account Holder may refuse to accept cookies by activating a setting on the browser which allows one to refuse the setting of cookies. Activating such setting however may mean that the Account Holder may be unable to access certain parts of the Website.
Storage of Personal Data
All information submitted to Onecoin is stored and kept on secure servers. While the transmission of information via the Internet is not completely secure, any payment transactions and submissions of personal information is transmitted using SSL encryption technology. Onecoin shall do its utmost to protect personal data, but any transmission of data is at the users own risk. Once Onecoin has received any personal information, strict procedures and security features will be used to prevent unauthorised access.